The data kept in the company files are used for the QuickBooks application to function. The information kept in the company file is essential because the application was created to make accounting activities simple. As a result, it also implies that QuickBooks cannot function unless and until the company file is fully started. The user can get the QuickBooks Error C=387 when attempting to access the company file. The error prevents the application from functioning and limits any additional processes.
What Causes QuickBooks Error Code C 387?
According to our team of professionals, once the causes of a mistake are understood, it is possible to properly fix it. As a result, we shall outline the causes of the problem in this first part. What results in the QuickBooks error C=387 is as follows.
1. The QuickBooks problem C=387 is frequently seen because QuickBooks needs specific files to function properly. The files we’re referring to are listed below:
The Data Source Name (DSN) file, the Network Descriptor (ND) file, and the Transaction Log (TLG) file
2. If the company file for your QuickBooks program is corrupted or damaged, you will encounter numerous issues.
3. Your PC’s encryption software limits who can access the company file.
You can also read this related post: QuickBooks Error OL 222
How to Fix QuickBooks Company File Error 387
The options to fix the company file mistake in question are listed below, but you must use caution when implementing these technological solutions.
Method 1: Manually update QuickBooks Desktop
The manual update procedure makes sure that the most recent update version is used to fix frequent bugs. This is the first accepted way to resolve QuickBooks problem C=387. Here’s how to make it happen.
1. Close QuickBooks and any associated files first.
2. Next, you must find the QuickBooks Desktop icon, which can be found on your desktop or by selecting it from the Start menu.
3. In the search box, type QuickBooks Desktop and press the Enter key.
4. Right-click on the QuickBooks Desktop icon, and then select Run as administrator.
5. Use the Help menu as soon as you see the No Company Open page.
6. Select QuickBooks Desktop Update.
7. Use the Options tab next.
8. Select Mark All, followed by Save.
9. Click on the Reset Updates checkbox on the Update Now tab.
10. After that, select Get Updates.
Method 2: Change the QuickBooks program files’ names
You must be aware that corrupted QuickBooks software files might cause the error C=387 if you read the section on causes for it. As a result, in this solution, we’ll show you how to rename the files to solve the problem.
1. The folder containing your QuickBooks company file must be accessed. The application files are located there as well.
2. You must choose all files with the same name as your data file but the extensions .tlg, .nd, and/or .dsn.
3. Select Rename from the context menu when you right-click each file.
4. Simply add the.OLD suffix to each name to change it.
5. When you open QuickBooks and your company file again, the aforementioned files will be immediately created.
Try to access the company file without getting the error code C=387; if not, try the third approach.
Utilize QuickBooks File Doctor from the Tool Hub as a third option.
The QuickBooks File Doctor Utility is useful if your company file is messed up and has internal problems. If the first two methods did not yield encouraging results, try this one.
First, install the QuickBooks Tool Hub on your computer.
Before beginning the installation procedure, confirm that your operating system is Windows 10, 64-bit. The QuickBooks Tool Hub assists users in resolving typical application issues.
1. Close QuickBooks Desktop and launch Internet Explorer.
2. Download the most recent version of the QuickBooks Tool Hub. To save the Tool Hub download file, choose a location that is simple to access. The Tool Hub file download will start as soon as you select a place.
3. Double-click the QuickBooksToolHub.exe file to begin the installation after the download is finished.
4. Accept the terms and conditions as you proceed with the Tool Hub installation as directed.
5. The tool’s icon will finally appear on the desktop screen after installation.
Also avail our QuickBooks Data services